Book Taxi Israel - FAQ

VIP service?

Up to 6 passengers
Meeting at the door of the plane
Effective border control transition
Assistance with baggage collection
Escorting the guests to the taxi

If our flight will be late?

We will track your landing time. The driver will be at the meeting point 45 minutes after you land.

If there is a delay at the airport due to a long queue or lost luggage?

Up to 1.5 hours of waiting after landing is included at no extra cost.
Beyond that, a waiting time fee will be paid directly to the driver.

How we will get the driver details?

We will send you the driver’s details via Email and WhatsApp before pickup, or you can view them online in the trip details.

Where the driver will meet us at airport?

✅ We will monitor your flight in case of delays.
✅ We will send the driver’s details to your WhatsApp before the meeting.
✅ The driver will be at the meeting point 45 minutes after you land.
✅ Please connect to the FREE airport WiFi and update the driver on your progress.
✅ After landing, please inform the driver of your progress in the terminal.
✅ The driver will be waiting for you on the 2nd floor, outside Gate 23.

Where the driver will meet us at Port Ashdod?

Please confirm the duration of departure from the ship with the ship’s crew.
An internal port shuttle will take you from the ship to exit gate 1.
The driver will be at the meeting point exit gate 1.
Please update the driver with your progress.

Do you also provide taxi services on Saturdays (Shabbat) and holidays?

Yes, we provide taxi services every day for the whole day except Yom Kippur, reservation at least 6 hours in advance

Is it possible to book a taxi in the city?

Unfortunately, our company provides taxi services in Israel for long-distance travel only.

Can I book an immediate taxi?

We recommend that you book a taxi in Israel in advance, at least 12-24 hours. However, you can try to contact us  by WhatsApp/Telegram too and if possible, we can call you immediately.

What is the difference between Comfort and Premium?

Comfort: These are vehicles of standard type. For example: Seat, Skoda, Dacia, Renault and etc.

Premium: These are more luxurious type vehicles. For example: Mercedes-Benz C/E-Class, Toyota Camry/Rav 4, Volkswagen Passat, Skoda Superb and etc.

What are payment methods?

  • You can pay for all types of credit cards.
  • You can pay an advance the deposit. If the payment of an advance payment is made then the rest of the payment is opposite the driver in cash.

Unfortunately I have to cancel my order, what should I do?

Cancellation Policy:

    • Cancellations made up to 24 hours before departure are eligible for a full refund (minus a 5% credit card processing fee).
    • Cancellations made less than 24 hours before departure will incur a cancellation fee of 15% or 40 NIS, whichever is higher.
    • Cancellations made less than 1 hour before departure, or if the passenger fails to arrive at the pickup point, will be charged 100% of the total fare.

Do you have tour services and guides in Israel?

We will also be happy to provide you with tour services in Israel with experienced guides who speak a variety of languages. This service is provided in a separate bid in coordination with the customer.

Where is Special Assistance Desk in Ben Gurion Airport?

Special Assistance Desk: There is a dedicated desk for passengers with disabilities where you can request assistance, ask questions, and get guidance. Counter is on the 3rd floor, gate 32 on the right inside the terminal.

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Easy Way to Book Taxi In Israel

Our Services

Taxi HAIFA Israel
Guided tours

You have a bit of free time, so come and get to know the beautiful and flourishing of Israel with guided tours that we will be happy to offer you.

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Booking a hotel

If you need a comfortable hotel, our operators will book it for you, and take a taxi to the address.

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Airport Ben Gurion Taxi

We offer you taxi to Ben-Gurion Airport and from Ben-Gurion Airport to all parts of the country. Fast, professional, courteous and safe service.

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Baggage transport

We offer you express package transportation throughout the country. Fast, professional, courteous and safe service.


How It Works?

Book Taxi will help you book taxi in Israel. This is a very simple way, in a few simple and quick steps you will already be with an armored taxi.
We will guarantee you security, peace and quiet on a trip to Israel.
Step 1. Enter a Start location
, enter a Destination, a date and an hour, and then press a “GET QUOTE”.
Step 2. Fill in your personal information and choose a taxi type by pressing the “Book Taxi”.
Step 3. Make sure that the details are correct and choose payment method>>>

A pleasant trip


4.9
4.9 out of 5 stars (based on 417 reviews)
Excellent93%
Very good4%
Average2%
Poor1%
Terrible0%

Good taxi service

03/08/2025

I ordered a minivan for 5 people to get to the TLV airport.

Everything from the ordering process to the ride itself was smooth. The driver was very polite and the car was new and spotless clean.

The only downside was that the driver somehow received a wrong address from the taxi company and we had to wait a bit. So I would suggest, that you should advise your drivers to check the address via whatsapp when they first contact the customers.

Avatar for Sergei
Sergei

Response from BT-BookTaxi in Israel

Thank you for yoyr review.

We will refine procedures in the company.

Excellent

05/06/2025

I was very pleased with the taxi service from the airport to Jerusalem and back. Everything was on time and the communication via what’s up was very good. Both drivers were friendly, clean vehicles and safe driving. I will definitely use the service when I visit Israel again.

Avatar for Dimitrios tzolos
Dimitrios tzolos

Response from BT-BookTaxi in Israel

Thank you

At your service next visit in ISRAEL

Great experience

05/06/2025

From booking the taxis, to the WhatsApp communication, to the friendliness of the drivers and the ease of finding them I was so impressed in my experience with taxis to and from Ben Gurion

Avatar for Craig Sherrard
Craig Sherrard

Response from BT-BookTaxi in Israel

Thank You.

At your service next visit in ISRAEL

Quick journey

05/06/2025

Service was great as was the driver

Avatar for David Steingold
David Steingold

Response from BT-BookTaxi in Israel

ThankYou.

At your service!

Excellent service from Yossi

27/05/2025

What an excellent service, Yossi arrived early and sent a photo of himself so we recognised his straight away. We arrived in good time to Tiberias. Thank you Yossi

Avatar for David Steingold
David Steingold

Response from BT-BookTaxi in Israel

Thank You.

At your serevice next time too.